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Welcome Note


About us

New ARTEL has over the past 10 years developed a strong capability in providing telecommunications services and operating telecommunications infrastructure. Today New ARTEL has sufficient resources to provide connectivity and bandwidth to any point over the major part of the continent of Africa. It is with this background that New ARTEL wishes to offer its capability to any customer in an association that shall ensure efficient communication to all sites that you have designated to start with in Customer project.




Technical Capabilities

ARTEL has a group of 16 highly qualified engineers. It is to our pleasure to offer our capability in the implementation of this project. We have available 24 hours, 7 days a week to offer you support whenever necessary. We also have immediate access to the 24 x 7 technical support desks at our suppliers, including Intelsat and iDirect..



Team Support

The passionate new artel team support is on hand to give support via various vibrant IRC channels,

in the forums, and face to face at new artel events.

The team has also created Documentation for new artel support , which covers installation, security,

vsat troubleshhoting,.... and many other topics.


Security Team

We take security seriously and have a dedicated team that has a proven track record in dealing with your security issues professionally and efficiently, meaning you can spend more time using your network safely.


Find out more